Run repairs without a whiteboard
Log every device at drop-off, track it through the shop, and text your customer a status link they can check without an app.
Run repairs without a whiteboard
Log every device at drop-off, track it through the shop, and text your customer a status link they can check without an app.
Set up your categories
Define what info you need per repair type — starter templates included.
LiveCustomer scans & fills the form
Self-drop-off from your Digital Menu — no counter typing needed.
LiveYou approve & send a code
Review the request, then a pickup code goes out on WhatsApp.
LiveCustomer tracks status
A public link, no login, no app.
LiveReady for pickup
One tap moves it from repair to ready.
LiveCode verifies + invoice
Customer gives the code, the bill generates automatically.
LiveAsk for feedback
A nudge for a review after pickup — closes the loop back to the Reply Engine.
NextPlus a Reports tab with jobs, revenue, profit, and average ticket — always up to date.
Want this at your repair counter?
Get in touch to set it upFrequently asked questions
What is Job Card Desk?
Job Card Desk is ReplyDost's repair-shop job tracker. Every device gets logged at drop-off, moves through your shop's workflow, and the customer gets a public status link on WhatsApp — no app, no login required on their side.
Who is Job Card Desk for?
Repair shops of any kind — mobile, electronics, appliance, vehicle service — that currently track jobs on a whiteboard, a register, or scattered WhatsApp chats and want one place for intake, status, and billing.
Can customers track their repair without installing an app?
Yes. After you approve a job, a pickup code goes out on WhatsApp along with a public status link the customer can open in any browser — no login, no app install.
Does Job Card Desk generate the final bill?
Yes. When the customer returns with their pickup code, verifying it generates the invoice automatically.
Can I see revenue and job reports?
Yes. A Reports tab tracks jobs, revenue, profit, and average ticket size, always up to date.
How do I get Job Card Desk set up for my shop?
Job Card Desk is on manual rollout right now — message the ReplyDost team on WhatsApp and they'll set it up for your account.